Carryroo connects senders with travelers taking a matching route. Find published trips, or publish your own trip and receive requests to carry documents.
One account can send documents and publish trips.
As a Sender, find a trip and send a request, then discuss the handoff with the Courier in the linked chat.
Sending a request reserves 1.49 points. They are spent when the Courier accepts, or released if the request is declined or cancelled before acceptance.
Search tripsFrom sending a request to acceptance, see when points are reserved and spent.
Choose the origin, destination and an optional travel date.
Describe the documents and handoff needs. Sending the request reserves the required points.
On acceptance, Courier points are deducted and the Sender’s reserved points are consumed.
Both sides arrange the handoff as agreed and keep a record of progress on the platform.
Choose a one-time points package with no subscription or automatic renewal.
Publishing and resuming a trip are free. Courier: 2.49 points per accepted request.
Sending a request reserves 1.49 points. They are spent when the Courier accepts, or released if the request is declined or cancelled before acceptance.
Only paper documents allowed by the platform rules whose contents both sides can inspect. Original identity documents and official originals are not currently allowed. Check the full prohibited items list.
Carryroo supports informed decisions with account details, direct communication and a traceable order flow.
Email confirmation and profile details help both sides understand who they are dealing with.
Keep route and handoff discussions attached to the relevant request.
Status changes and order information provide a shared record of the process.
Report a problem through feedback and include the relevant order and chat information.
Search published trips by origin, destination and date. The map shows illustrative routes, not couriers currently available.
Carryroo connects senders and couriers and provides search, communication and order management. Carryroo does not perform the transport itself.
Trip publication is free. Sending a request reserves Sender points. Both sides spend points on acceptance; a counter offer is settled when the Sender accepts.
Reserved points are released if the request is declined or cancelled before acceptance. They are spent when the Courier accepts; cancellations after acceptance are outside this reserved-points release rule.
No. Points pay for Carryroo features. The carriage payment is agreed separately; Carryroo does not collect, hold in escrow or pay out that amount.
Currently only permitted paper documents, such as ordinary document copies, school materials and printed forms. Original identity documents and official originals are not allowed. Check the prohibited items list before sending a request.
Try different dates or a different route. Sending a request does not guarantee acceptance. You can use the linked chat while waiting, or cancel before acceptance to release the reserved points.
Find a traveler for your documents or publish the journey you are already taking.
